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BEGIN:VEVENT
DTSTART:20170823T163000Z
DTEND:20170823T180000Z
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SUMMARY:Rick Olson
DESCRIPTION:Rick Olson\n\n\n\nAmerica says customer service is the worst ever. How can you turn it around and give outstanding service? Rick Olson is a nationally known customer service expert\, author\, and professional speaker. In his presentation\, Rick will take you behind the scenes to see how the most admired service companies give Out of This World Customer Service. Rick will share the 10 commitments that employees can live out to elevate service to a much higher level. \n\n\n\n----------------------------------------------------------------------------------------\n\n\n\nRick has spoken in all 50 states and addressed over 1\,000\,000 people.  His speaking style is very engaging with plenty of humor.
X-ALT-DESC;FMTTYPE=text/html:<div style="text-align: center\;">\n<p style="margin: 0px 0px 18px\; padding: 0px\; color: rgb(0\, 0\, 0)\; font-family: Georgia\, 'Times New Roman'\, Times\, serif\; font-size: 12px\; line-height: 17.4px\;"><br />\n<span style="font-size:20px\;"><strong>Rick Olson</strong></span><br />\n<br />\n<span style="font-family:verdana\;"><span style="font-size:14px\;"><span style="color: rgb(0\, 0\, 1)\; letter-spacing: -0.909091px\; white-space: pre-wrap\;">America says customer service is the worst ever. How can you turn it around and give outstanding service? Rick Olson is a nationally known customer service expert\, author\, and professional speaker. In his presentation\, Rick will take you behind the scenes to see how the most admired service companies give Out of This World Customer Service. Rick will share the 10 commitments that employees can live out to elevate service to a much higher level. </span></span></span><br />\n<br />\n----------------------------------------------------------------------------------------<br />\n<br />\n<span style="font-family:verdana\;"><span style="font-size:14px\;">Rick&nbsp\;has spoken in all 50 states and addressed over 1\,000\,000 people.&nbsp\; His speaking style is very engaging with plenty of humor.</span></span><br />\n&nbsp\;</p>\n\n<p class="ecxmsonormal" style="margin: 0px 0px 18px\; padding: 0px\; color: rgb(0\, 0\, 0)\; font-family: Georgia\, 'Times New Roman'\, Times\, serif\; font-size: 12px\; line-height: 17.4px\;"><br />\n&nbsp\;</p>\n\n<p style="margin: 0px 0px 18px\; padding: 0px\; color: rgb(0\, 0\, 0)\; font-family: Georgia\, 'Times New Roman'\, Times\, serif\; font-size: 12px\; line-height: 17.4px\;">&nbsp\;</p>\n</div>\n
LOCATION:Upper Conference Center Southwest Minnesota State University 1501 State Street https://www.smsu.edu/map/
UID:e.499.2811
SEQUENCE:3
DTSTAMP:20260413T151236Z
URL:http://marshallareachamber.chambermaster.com/events/details/rick-olson-2811
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