Call Center Representative - Part-time
Join the team at Avera!
Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.
Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, various shifts to fit your lifestyle and opportunities for career growth.
Do you enjoy engaging with others, working as a team, and providing exceptional customer service?
Avera Marshall is now seeking a motivated Call Center Representative to join their team!
Position Highlights:
- Paid Time Off (PTO) available on Day 1!
- Options for Free Health Insurance!
- Family Friendly work schedule!
- Positive and productive team environment
Job Summary
- Provide customer service to patients, vendors, insurance companies and other medical facilities
- Deliver timely responses to inquiries regarding eligibility, claims, benefits, and appeal rights
Education and/or Experience
- Minimum of a High School Diploma or GED required
- Minimum of 1 – 2 years of experience in customer service, or equivalent combination of education and experience.
- Previous experience in a call center and/or medical practice desired.
- Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients
Work Schedule
- Monday – Friday, 4 days a week; 56 hours every 2 weeks
- Rotating day off each week
Pay
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
- $17.00 - $21.25
